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Customer Support SMS Terms

How to Opt In

You can enroll in Parting Pro’s SMS program by texting START to +1 (310) 295-4146.

By texting START, you agree to receive customer-care and service-related text messages from Parting Pro. Message frequency varies based on your interaction with us. Message & data rates may apply.
Reply STOP to cancel at any time.
Reply HELP for assistance.

For more information, see:
Privacy Policy: https://partingpro.com/privacy-policy
Terms & Conditions: https://partingpro.com/customer-support-sms-terms

Program Description

Parting Pro uses text messaging for one-on-one, conversational communication with customers. Messages may include:

  • Replies to your questions

  • Customer support messages

  • Service updates or confirmations

  • Information related to your requests

Marketing or promotional messages are sent only if specifically requested by you through our demo form or other explicit opt-in method.

Message frequency varies based on your interaction.

We use this number to send one-on-one, customer-care and service-related messages. Message types include customer-care alerts, reminders, replies to questions, customer support messages, service updates, confirmations, information related to customer requests, and promotional messages only if explicitly requested. Message frequency varies based on interaction, but you may receive up to 4 messages per month. Message and data rates may apply. For help, reply HELP or contact 866-786-4776. To unsubscribe, reply STOP.

Messaging Terms & Conditions

By providing your phone number and agreeing to receive texts, you consent to receive SMS messages from Parting Pro at +1 (310) 295-4146 for customer care and service-related communication.
Consent is not a condition of purchase.
Message frequency varies.
Message & data rates may apply.

You may unsubscribe at any time by replying STOP.
For help, reply HELP or contact us at 866-786-4776 or support@partingpro.com.

Mobile opt-in information is never shared with third parties.

Data Sharing Disclosure

  • Customer data is not shared with any third parties for marketing or promotional purposes.

  • Mobile opt-in and consent information is never shared with anyone for any purpose.

  • Any sharing referenced elsewhere in our privacy practices excludes SMS opt-in data.

How to Opt Out

You may stop receiving messages at any time by replying:
STOP or CANCEL

After opting out, you will receive a confirmation message stating that you have been unsubscribed. No further messages will be sent unless you opt in again by texting START.

How to Request Help

Reply HELP at any time to receive assistance instructions.

For questions or concerns regarding SMS communications, please contact us at:
Phone: 866-786-4776
Email: support@partingpro.com

Opt-In Confirmation Message

“Thank you for opting in to receive messages from Parting Pro. Message frequency varies. Message & data rates may apply. Reply HELP for help. Reply STOP or CANCEL to cancel.”

Opt-Out Confirmation Message

“You have successfully opted out of receiving messages from Parting Pro. You will receive no further messages. To opt back in, reply START.”